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Notes from production.

On platform design, contracts between systems, governed AI, and what production teaches that a design review does not.

1 note published. Each one comes out of an engagement.

  • Production · 2 min read

    Runbooks that survive a reorganisation

    Operational documentation is usually written for the person who already knows. Write it for the third reader instead — the one who arrives at 03:00, eighteen months from now.

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